Privacy Policy

O Boavida Group is committed to protecting the privacy of its Customers in the use of its products and services, as well as in the use of the web and/or mobile.
To Customers is given the possibility to browse the website of the Boavida Group without the need to provide personal information. However, to access the Customer area, information will be required for the provision of products, services and information requested by you.
This Privacy and Personal Data Processing Statement helps the Customer to understand how we collect, use and protect your personal data when you visit our website via the web or mobile.
By providing your personal data to Boavida Group, o Customer acknowledges and consents to their processing in accordance with this Privacy and Data Processing Statement and the rules and principles contained in the respective terms and conditions of the products, information and services used. To this extent and with regard to the processing of personal data Customer read this Privacy and Data Processing Statement.


What is personal data?

It is understood that personal details any information of any nature whatsoever, irrespective of the medium used, including sound and image, concerning an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identification number or to other factors specific to his physical, physiological, mental, economic, cultural or social identity.

Data Collection

What data is collected by the customer area of the Boavida website?

Normally, personal data collected by the Boavida are limited to name, address, telephone number or e-mail address, but other data may be collected from the Customer necessary for the monitoring of works and or supply of products or services

When is personal data collected and generated?

Personal data is requested when the Customer you want to access the customer area. O Boavida Group respects the right to privacy of Customers and does not collect any personal information from them without their prior consent.
Some of the personal data is mandatory for the access to different information needs, products and services. The Boavida Group shall inform you of this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the Customer.

What is the purpose of the collection of personal data?

As a rule, the personal data collected from Customers is for the registration and secure access of the Customer to the Boavida Group.
The personal data of the Customer may also be collected and processed to respond to questions, suggestions or complaints that are submitted by the Customers to Boavida Group.

Customer Rights

Right of access, correction, opposition and deletion of personal data

Under the terms of the applicable legislation, the Customer the right to access data that directly concerns you, and to request that it be corrected or added, by contacting the Boavida Group's Customer Service Department for this purpose.
Customer You may also, at any time, object to the processing of the data, except for those strictly necessary for the provision of the service, and/or request removal of your data for marketing or telemarketing purposes or inclusion in lists of subscribers and information services, by contacting the Boavida Group in writing or via the email address:

Security of personal data

Ensure the confidentiality and security of the data of the Customers is a permanent concern of the Boavida Group. Because it recognises the sensitivity of this information, the Boavida Group has drawn up and circulated to all its employees this Privacy and Data Processing Statement.
Boavida Group also has systems and teams in place to guarantee the security of information, creating and updating procedures to prevent unauthorised access, accidental loss and/or destruction of personal data.
Boavida Group undertakes to comply with legislation on the protection of the privacy of personal data Customers and to process this data only for the purposes for which it was collected, as well as to guarantee that this data is processed with adequate levels of security and confidentiality, in accordance with the applicable legislation.
In order to ensure the safety of its products, services and normal operation, by Boavida Group reserves the right to monitor the performance and quality of the products and services it makes available in order to detect any technical failures, design errors, threats, unsolicited e-mail, viruses, hacking and other security vulnerabilities.
Notwithstanding the Boavida Group have implemented security measures for receiving data over the Internet, we draw your attention to the fact that the data circulating on the Internet is not totally protected against eventual deviations, and the communication of access passwords, confidential codes and any other sensitive information is carried out under the entire responsibility of the Customer.
During the usage session of our website, cookies are used that expire when the browser is closed. The use of cookies allows us to facilitate the transmission of the communication and provision of the service you have requested from us. Most browsers allow Customer You may choose whether or not to accept cookies and, if you wish, you may refuse cookies.
For security reasons, we recommend that the Customer memorise his password and change it regularly.
If you have any questions regarding this Privacy and Data Treatment Statement, you should contact the Customer Service of Boavida Groupvia Email: